Shipping, Returns, FAQ
Shipping & Processing
- How often should I wash my hair extensions?
- How many bundles do i need for a full sew in?
- What is the quality of your hair extensions?
- Coloring your virgin hair extensions?
- WHAT IS YOUR RETURN POLICY OR EXCHANGE POLICY?
- HOW LONG DOES SHIPPING USUALLY TAKE?
- HOW MAY I CONTACT YOU?
We strongly suggest co-washing your hair before installing. Step 1. Rinse hair. Step 2. Apply conditioner on hair and Comb through (especially curly hair). Step 4. Rinse all conditioner out thoroughly. Step 5. Towel dry, comb smoothly, lay on a towel to air dry. For maintenance we suggest washing your hair every 2 weeks with sulfate free products. We suggest OGX (Organix) shampoo and conditioner and One n’ Only Argon oil
We suggest 2 bundles for lengths 12”-16", 3 bundles for 18”-24", and 4 bundles for 26”-30". Please check with your stylist for the particular style that you have in mind.
Our hair extensions are 100% Virgin hair and will last 5+ years if properly cared for. Limit heat styling, limit chemicals such as bleach and color, cleanse and moisturize the hair using proper shampoo and conditioner
All of our virgin hair can be colored and lightened to the shade of your choice. Because this is human hair, we suggest you treat it just as you would your own. Please seek a professional stylist if you are not educated on how to color the hair yourself.
Sewphisticated hair is quality inspected before shipping and cannot be returned. All hair products are Final Sale and cannot be returned due to Federal laws regarding health and sanitation.
We do not offer rush shipping. Please allow 3-7 BUSINESS days for your order to arrive to you. Orders after 4:00pm will not start processing until the next business day. Orders are shipped Monday through Friday through USPS. You will be notified by email with a tracking number. Wigs shipping times vary (1-3 weeks). Please read description under the wig for shipping info
You may contact us by email at firstname.lastname@example.org or by phone at (870) 814-3807